Payments
Payments
Payment methods accepted at FutgyVIP
At FutgyVIP we want to make checkout easy, so we accept a wide range of payment methods. You can pay using:
- American Express
- UCB
- Mastercard
- VISA
- Apple Pay
- Cartes Bancaires
- UnionPay
- Sofort
- iDeal
Choose whichever method suits you best and we’ll take care of the rest.
Do payments go through a security check?
Yes. At FutgyVIP we take payment security very seriously. To protect your order and prevent credit card fraud, every payment goes through a strict security check. Both we and your card issuer validate and authorise the transaction. This process can take between 0 and 48 hours depending on your bank’s policies. Thanks for your patience during that time — our goal is to make sure your purchase is processed securely and without any issues.
What is 3D Secure?
The security of your online payments is one of our top priorities, which is why we’ve implemented 3D Secure at FutgyVIP. 3D Secure is an extra verification step that adds a further layer of protection when you pay by credit or debit card online. It gives you greater peace of mind because it helps prevent fraud. If you’d like to know more about how 3D Secure works, feel free to contact our customer service team. We’re here to answer all your questions quickly and efficiently.
My coupon code isn’t working
If you’re having trouble redeeming a coupon code, we suggest the following steps:
- Check the format: Make sure no extra space was added when copying and pasting the code. That small detail can stop the code from being recognised.
- Check upper and lower case: Coupon codes are case sensitive, so it’s important to enter them exactly as they appear.
- Look for mistakes: Check for wrong characters, spacing issues or typos when entering the code.
If you still can’t redeem your coupon after these steps, please contact our customer service team. We’re here to help you solve any problem quickly and effectively.