Information about order delays

Dear customers, we’ve created this page to avoid confusion and keep you clearly and transparently informed.

Order preparation normally takes 3 to 5 working days, but due to the current high volume of orders this may be slightly longer.

We want to reassure you: every order will be prepared and shipped, there may simply be a small one-off delay. We sincerely appreciate your patience.

FAQ

Is my order confirmed?

Yes, your order is confirmed and will be processed and shipped starting February 7th, or even a few days earlier. We appreciate your patience.

Have I been scammed and will not receive my order?

No, you can rest assured. Your order is confirmed and will be shipped within the indicated time frame. We are a company committed to our customers and we work to ensure that you receive your order as soon as possible.

Who can I contact for more information?

If you have any questions, you can contact us via email or WhatsApp.